By law, we do not engrave, embroider, or screen print logos that are under copyright protection, unless the logo belongs to the party requesting the logo. Or if verifiable documentation can be produced giving us permission to use the logo. Logos for engraving or screen printing must be furnished with a resolution of 300 pixels per inch. There is a fee for repairing or editing artwork that does not meet these specifications.
All of our products are guaranteed for 30 days to be free of defective workmanship. We do not manufacture the clothing items and cannot be held responsible for the fit of the clothing or for seams that have ripped out because someone forced on a garment that was too small for them. Samples can be obtained before embellishment to check for fit if it is of critical importance.
Permission must be obtained before returning any items for credit. On blank items there is a 20% re-stocking fee if returned within 30 days. Items that have been engraved, embroidered or screen printed or otherwise customized are not returnable unless there is an error that was our fault.